You may be asking yourself, “What makes Fletcher Jones a premier dealer?” We could write a book of answers, but it boils down to our leverage in the industry, as well as our dedication to customer satisfaction. Our buying power is second to none, allowing us access to any Mercedes-Benz, Audi or Porsche vehicle you may desire.
Delivering an unprecedented guest experience through the pursuit of excellence
Our Preferred Owner Benefits is one example of our many customer-focused programs. When you become a Preferred Owner, you’ll gain access to the best Fletcher Jones has to offer. For example, if you have a scheduled service appointment, we’ll provide a complimentary car wash with service. We also offer courtesy vehicles for extended repairs, as well as an airport shuttle service. Our Preferred Owner Benefits range from Los Angeles to the Inland Empire, to the Bay Area and everywhere in between. No matter where you’re located in So Cal or Nor Cal, we have you covered.
To make life easier, when you visit one of our Service Centers with an appointment and you’ll receive a complimentary Audi or Mercedes-Benz Courtesy Vehicle. Contact a Service Coordinator to make the necessary arrangements.
Four-Year Benefits: $1,600, based on 4x service appointments per year @ $100 each.
During high-volume circumstances, non-Mercedes-Benz courtesy vehicles will be available.
You can park your Audi or Mercedes-Benz at our facility then you’ll be transported with our own shuttle to and from Ontario International Airport and John Wayne Airport. Upon arrival, your car will be washed and waiting for you as well. (10 days max)
When you’re a Preferred Owner, there’s no excuse to drive around town in an unwashed Audi or Mercedes-Benz. Preferred Owners can get complimentary car washes Our Los Angeles, Newport Beach, and Ontario Locations.
See store for Carwash hours.
Four-Year Benefits: $3,000 in weekly hand car washes @ $15 each.
Our Patio Lounge provides Preferred Owners with a relaxed outdoor setting to bask in the sun and fresh air.
Preferred Owners are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, snack or lunch and our Fletcher Jones complimentary bottled water. Our Lounge also features a business center with High speed WIFI for your browsing needs. Sit back and relax while catching up on the news, sports or weather on our array of flat screen TVs.
Adjacent to our Guest Lounge is a secure Children’s Activity Center, where children can entertain themselves with a variety of toys and games, while remaining in your full view.
To ensure your Audi or Mercedes-Benz keeps running smoothly in the long road ahead, we check for the following:
Tires are a critical component of your vehicle’s active safety system and your Audi and Mercedes-Benz are designed with specific tire requirements to help ensure your vehicle maintains its safety, performance, and handling qualities. We provide you with a complimentary visual tire inspection performed by certified technicians who know your vehicles inside and out.
We love your Furry Friends and therefore, we have created a Pet Friendly area which presents an opportunity for your canine companion to enjoy a drink of water and a treat on us.
In 1946, Southern California was in the midst of revising its post-war economy. It’s here that the Fletcher Jones legacy took wing. After meeting a successful car salesman on a golf course, Fletcher Jones Senior boldly switched career paths. At the time, Jones Sr. studied law at USC. He left university, and promptly pursued a career in the fast-growing automotive retail industry.
With a savings of about $1,200, he opened a small used car dealership in downtown Los Angeles. He pioneered Fletcher Jones’ penchant for taking a personal approach to marketing, and over the next 15 years, opened a network of dealerships spanning from So Cal to Las Vegas.
In the 1960’s, Fletcher “Ted” Jones Jr. began working for his father, starting out in entry-level positions and moving up to managerial roles. Eventually, Ted opened a car lot of his own in Whittier, selling fuel-efficient Mazda vehicles. Ted worked jointly with his father, operating a network of domestic and foreign brand dealerships, until Jones Sr. passed on in 1994 at the age of 76.
In 1991, Ted took business in an exciting new direction when he acquired a bankrupt luxury dealership in SoCal. He transformed it into Fletcher Jones Motorcars Newport Beach: one of the largest Mercedes-Benz centers in the country. Nowadays, Ted’s retail empire includes four states and 13 dealerships. Times have changed since Jones Sr. sold his first car for $70, but the company’s goal is ageless: to provide a first-rate dealership experience.
Fletcher Jones serves drivers throughout California, offering a truly luxurious and customer-focused experience you won’t find elsewhere. To learn more about our inventory and authorized auto service, contact any of the above centers! We look forward to serving you in the near future.
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