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FJ About Us

 

Find Your New FJ Home

You may be asking yourself, “What makes Fletcher Jones a premier dealer?” We could write a book of answers, but it boils down to our leverage in the industry, as well as our dedication to customer satisfaction. Our buying power is second to none, allowing us access to any Mercedes-Benz and Audi vehicle you may desire.

Quality
As the Nation’s #1 family automotive group, Fletcher Jones provides quality brands while delivering an exceptional guest experience. With 19 stores that span across the country, we have over 1,800 associates dedicated to serve all your automotive needs. We deliver superlative quality by:

  • Harnessing our national purchasing power to increase the quality and quantity of our vehicle selection, while lowering costs through customizable programs to deliver value and pass on savings to you
  • Adhering to internal quality assurance programs and outside third party inspection processes to assure the quality of every vehicle

Value
The quality features and finishes that vehicle owners most want and need are already included with Fletcher Jones vehicles. On top of that, we deliver unprecedented value through:

  • A Name Your Price approach to build individualized plans best suited to your lifestyle and budget
  • We work with every major lender which allows us the flexibility to structure a program that fit your needs
  • Get qualified online through our FJ Drive mobile application
  • As a Fletcher Jones owner, you’ll receive preferred owner benefits with savings over $9,500

Integrity
All of us at Fletcher Jones are committed to doing the right thing for the right reason. We are dedicated to being an innovator in the industry and are constantly focused on improving the quality of our vehicle’s guest experience. We approach each day with the highest level of integrity:

  • For our team
  • For our clients
  • For our community
  • For our environment

Delivering an unprecedented guest experience through the pursuit of excellence

 
 

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Preferred Owner Benefits

Our Preferred Owner Benefits is one example of our many customer-focused programs. When you become a Preferred Owner, you’ll gain access to the best Fletcher Jones has to offer. For example, if you have a scheduled service appointment, we’ll provide a complementary car wash with service. We also offer courtesy vehicles for extended repairs, as well as an airport shuttle service. Our Preferred Owner Benefits range from Los Angeles to Riverside, and everywhere in between. No matter where you’re located in SoCal, we have you covered.

 
 

Benefits Include:

 


To make life easier, when you visit one of our Service Centers with an appointment and you’ll receive a complimentary Audi or Mercedes-Benz Courtesy Vehicle. Contact a Service Coordinator to make the necessary arrangements.
Four-Year Benefits: $1,600, based on 4x service appointments per year @ $100 each.
During high-volume circumstances, non-Mercedes-Benz courtesy vehicles will be available.

You can park your Audi or Mercedes-Benz at our facility then you’ll be transported with our own shuttle to and from Ontario International Airport and John Wayne Airport. Upon arrival, your car will be washed and waiting for you as well. (10 days max)

When you’re a Preferred Owner, there’s no excuse to drive around town in an unwashed Audi or Mercedes-Benz. Preferred Owners can get complimentary car washes Our Los Angeles, Newport Beach, Ontario and Temecula Locations.
See store for Carwash hours.
Four-Year Benefits: $3,000 in weekly hand car washes @ $15 each.

Our Patio Lounge provides Preferred Owners with a relaxed outdoor setting to bask in the sun and fresh air.

Preferred Owners are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, snack or lunch and our Fletcher Jones complimentary bottled water. Our Lounge also features a business center with High speed WIFI for your browsing needs. Sit back and relax while catching up on the news, sports or weather on our array of flat screen TVs.

Adjacent to our Guest Lounge is a secure Children’s Activity Center, where children can entertain themselves with a variety of toys and games, while remaining in your full view.

To ensure your Audi or Mercedes-Benz keeps running smoothly in the long road ahead, we check for the following:

  • Engine compartment fluid levels
  • Inspect condition of belts, coolant hoses, radiator, and motor mounts
  • Under vehicle on lift such as fluid leaks, exhaust system, tire condition, suspension, and brake pads
  • Exterior features like windshield washer & wipers, mirrors, and lights
  • Interior features such as horn, seat belts, windows, climate control, gauges, and much more

Tires are a critical component of your vehicle’s active safety system and your Audi and Mercedes-Benz are designed with specific tire requirements to help ensure your vehicle maintains its safety, performance, and handling qualities. We provide you with a complimentary visual tire inspection performed by certified technicians who know your vehicles inside and out.

We love your Furry Friends and therefore, we have created a Pet Friendly area which presents an opportunity for your canine companion to enjoy a drink of water and a treat on us.

Join the Fletcher Jones Legacy Today!

In 1946, Southern California was in the midst of revising its post-war economy. It’s here that the Fletcher Jones legacy took wing. After meeting a successful car salesman on a golf course, Fletcher Jones Senior boldly switched career paths. At the time, Jones Sr. studied law at USC. He left university, and promptly pursued a career in the fast-growing automotive retail industry.

With a savings of about $1,200, he opened a small used car dealership in downtown Los Angeles. He pioneered Fletcher Jones’ penchant for taking a personal approach to marketing, and over the next 15 years, opened a network of dealerships spanning from SoCal to Las Vegas.

In the 1960’s, Fletcher “Ted” Jones Jr. began working for his father, starting out in entry-level positions and moving up to managerial roles. Eventually, Ted opened a car lot of his own in Whittier, selling fuel-efficient Mazda vehicles. Ted worked jointly with his father, operating a network of domestic and foreign brand dealerships, until Jones Sr. passed on in 1994 at the age of 76.

In 1991, Ted took business in an exciting new direction when he acquired a bankrupt luxury dealership in SoCal. He transformed it into Fletcher Jones Motorcars Newport Beach: one of the largest Mercedes-Benz centers in the country. Nowadays, Ted’s retail empire includes four states and 19 dealerships. Times have changed since Jones Sr. sold his first car for $70, but the company’s goal is ageless: to provide a first-rate dealership experience.

 
 


Newport

Fletcher Jones Motorcars Newport Beach

As the Nations #1 Mercedes-Benz store, Fletcher Jones Motorcars Newport Beach offers one of the largest, most impressive selections of new luxury vehicles in the nation. What’s more, Fletcher Jones Motorcars Newport Beach is a proud recipient of the prestigious Best of the Best Dealer Recognition Award. This distinction separates the great from the extraordinary, and commends dealers for carrying out the responsibilities associated with new vehicle sales, auto service, customer service, and more.

Audi

Audi Beverly Hills

The Nations #1 Audi Beverly Hills is honored for selling more New Cars than any other dealer in the US; thank you to all of our loyal clients for this honor!
Recognized as Magna Society Elite dealer we set the bar high in the Audi Luxury Market and therefore, offer a dazzling lineup of the latest and greatest from the German automaker. Of course, Fletcher Jones’ commitment to quality isn’t based on brand alone. Guests can expect assistance from friendly sales consultants, as well as expert financing or leasing guidance. Reliable auto service, factory-trained technicians, and a vast inventory of OEM parts are available to each and every customer.

Ontario

Mercedes-Benz of Ontario

The Nation’s Fastest growing Mercedes-Benz dealer, Mercedes-Benz of Ontario offers the most luxurious atmosphere in the heart of Inland Empire. This state of the art Best of the Best awarded Center offers an exclusive Preferred Benefits including Express Service. This unique service uses a two-technician team to complete routine repairs, and gets drivers back on the road in no time. Offering expert service with respect to customers’ schedules is just one of many ways Mercedes-Benz of Ontario creates a welcoming environment.

Temecula

Mercedes-Benz of Temecula

In the SoCal area, Mercedes-Benz of Temecula is the home of the Mercedes-Benz commercial vans. In addition to the rest of the luxurious Mercedes-Benz family, Mercedes-Benz of Temecula offers a wide selection of the newest Metris and Sprinter Vans. They’re also a trusted source for commercial van repair, thanks to a Sprinter Authorized Service Center. Temecula-area business owners can visit them for the quality work vans and auto service they need to complete daily operations and better serve their customers.

 


Experience Customer Service the Fletcher Jones Way!

Fletcher Jones serves drivers throughout SoCal, offering a truly luxurious and customer-focused experience you won’t find elsewhere. To learn more about our inventory and authorized auto service, contact any of the above centers! We look forward to serving you in the near future.

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Fletcher Jones Southern California

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